Refund Policy

Refund Policy

At Capilix, we aim to provide high-quality products and a great shopping experience. If you are not satisfied with your purchase, our refund and return guidelines are as follows:


1. Returns

  • You may request a return within 14 days of receiving your order.

  • Items must be unused, unworn, and in original packaging with all tags attached.

  • Proof of purchase (receipt or order confirmation) is required.


2. Non-Returnable Items

We cannot accept returns for:

  • Gift cards.

  • Final sale items.

  • Customized or personalized products.


3. Refunds

  • Once your return is received and inspected, we will notify you via email.

  • If approved, your refund will be processed to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable.


4. Exchanges

We offer exchanges for defective or damaged items. Please contact us at Contact@capilix-llc.com within 7 days of delivery.


5. Shipping Returns

To return your product, mail it to:

📍 Capilix
30 N Gould St Ste R Sheridan, WY 82801

You are responsible for paying shipping costs for returning your item unless the return is due to our error.


6. Contact Us

For any questions regarding returns or refunds, contact us at: Contact@capilix-llc.com

Our Story

Welcome to Caplix, where style meets comfort and every piece tells a story. We believe clothing is more than just fabric; it's a way to express who you are, feel confident, and inspire the world around you.

Our journey began with a simple mission: to create a clothing collection that blends timeless design with everyday wearability. Whether it's casual essentials, bold statement pieces, or the perfect outfit for a special occasion, we've got you covered.

We work with trusted suppliers and skilled designers to ensure every item in our store meets our high standards for quality, fit, and sustainability. Each piece is thoughtfully selected so you can look good, feel good, and make the most of every moment.

Fashion clothing rack

Why Choose Caplix?

Premium Quality

Soft, durable, and made to last. Every piece is crafted with attention to detail and the finest materials.

🎨

Timeless Designs

Styles you'll love today and for years to come. Our designs balance contemporary trends with classic appeal.

💫

Exceptional Service

Because you deserve the best shopping experience. Our team is here to help you find your perfect style.

Our Values

The principles that guide everything we do at Caplix

01

Quality First

We never compromise on the quality of our materials or craftsmanship. Every thread matters.

02

Sustainable Fashion

We're committed to ethical practices and sustainable sourcing for a better future.

03

Customer Care

Your satisfaction is our priority. We're here to make your shopping experience exceptional.

04

Innovation

We constantly evolve our designs and processes to bring you the latest in fashion innovation.

Our Team

Passionate professionals dedicated to bringing you the best in fashion

Behind every Caplix piece is a team of passionate designers, quality specialists, and customer service experts who share one common goal: to make you look and feel your best.

Our diverse team brings together decades of experience in fashion design, textile selection, and customer service. We work tirelessly to ensure every item meets our exacting standards before it reaches you.

15+
Team Members
5+
Years Experience
10k+
Happy Customers
24/7
Customer Support

Sustainability Matters

We believe fashion should be beautiful, comfortable, and responsible. That's why we're committed to sustainable practices throughout our entire supply chain.

From sourcing eco-friendly materials to partnering with ethical manufacturers, every decision we make considers its impact on our planet and communities.

🌱
Eco-friendly materials and sustainable sourcing
♻️
Minimal packaging with recyclable materials
🤝
Fair labor practices and ethical partnerships
🌍
Carbon-neutral shipping and operations

What Our Customers Say

Real feedback from real customers who love Caplix

"The quality is incredible! I've been wearing my Caplix pieces for months and they still look brand new. Definitely my go-to brand now."

- Sarah M.

"Perfect fit, amazing comfort, and the style is exactly what I was looking for. Customer service was also exceptional."

- Michael R.

"Love that they care about sustainability without compromising on style. Finally, a brand that aligns with my values!"

- Emma T.

Thank you for being part of our community. Your style journey starts here.

Explore Our Collection